PepperJam Are you Sure this is how you want to talk to people?

January 21, 2008

The other day someone told me about the new Pepperjam Affiliate network and being as I like to check out everything new in the industry I decided to sign up. They accepted me so I logged on and took a look.

First thing I noticed is it’s a based on acceptance by the advertiser network. So I did like I do with all those kinds of networks and applied for every single advertiser. I got a bunch of approvals right away and it seems like a lot of the advertisers are on auto approve. So cool I let it sit as I’ve had other things to do. When today I get this email from PepperJam.

“Dear <affiliate name>,
Blockbuster has opted to terminate you from their affiliate program. Please remove your links, as you will no longer be receiving a payout for leads or sales effective immediately. If you are interested in the reason, please contact the aforementioned advertiser. Thank you.


Advertiser Support Team”

Now keep in mind I’ve never even sent 1 click to a single link on PepperJam as I just signed up. And already I’m getting canceled?

So my question is this as a network owner do you care about consistency? Say I had just spent 3 days setting up blockbuster campaigns to earn us ( pepperjam and I ) money and then got this email? Instability in advertisers is a good way to lose new affiliates don’t you think? Anyone else had a similar experience yet?

I emailed support and we’ll see how they respond. I’ll post the response when I get it.

As far as I’m concerned there’s a ton of unknown about pepperjam. Are they going to pay on time? How consistent are they? I know they’ve been selling seo services for a long time but that doesn’t mean they know how to work with affiliates. We’ll see how they handle all these situations.


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